Terms & Conditions
- General
All services provided by the online store for the customer are provided exclusively on the basis of the following General Terms and Conditions in the version valid at the time of the respective conclusion of the contract. Deviating provisions shall only apply if they have been individually agreed between the online store and the customer.
2. Conclusion of contract
2.1 The offers of the online store on the Internet represent a non-binding invitation to the customer to order goods in the online store.
2.2 By ordering the desired goods on the Internet, the customer makes a binding offer to conclude a purchase contract.
2.3 The online store confirms the receipt of the order immediately by mail. The order confirmation, as well as the acceptance of an order by telephone, do not yet represent a legal acceptance on our part. The acceptance of the offer by us takes place only when we bring the goods to you for shipment. You will receive a written confirmation of dispatch by e-mail within seven working days. The customer is also bound to his offer for a maximum of seven working days.
2.4 The subject of the contract is the goods ordered by the customer. With regard to the quality, the offer description shall apply, otherwise § 434 para. 1 sentence 3 BGB shall apply.
2.5 Orders from customers who have not reached the age of 18 will not be accepted.
3. Cancellation policy
You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, have taken possession of the goods. To exercise your right of withdrawal, you must inform us by means of a clear statement ( eg a letter sent by mail or e-mail ) of your decision to revoke this contract.
- Dressmyfood
- Jeannette Heinze
- Reetzestr. 7
- 79353 Bahlingen
- dressme@dressmyfood.com
If you exercise your right of withdrawal as a consumer, you must bear the regular costs of return. To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.
Consequences of the revocation
If you withdraw from this contract, we have all payments that we have received from you, including delivery costs ( with the exception of additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us ), immediately and no later than within fourteen days from the day on which the notification of your revocation of this contract is received by us. You will receive the repayment in the form of a credit to your customer account. The amount will be automatically offset against the next order. If you wish, the amount can also be transferred to a bank account specified by you. In no case will you be charged for this repayment.
4. Delivery
4.1 All items will be delivered immediately, if available from stock. If a product is not in stock at the time of delivery, we will do our best to deliver as soon as possible; in this case you will be informed immediately by mail. Your legal claims remain unaffected.
4.2 The delivery time within Germany, unless otherwise stated in the offer, is a maximum of seven working days. For international deliveries to EU countries, the delivery time is a maximum of fourteen working days, unless otherwise specified in the offer.
5 Packaging and shipping costs, prices
5.1 The prices stated in the online portal are end consumer prices including the statutory value added tax.
5.2 With each order, the packaging and shipping costs are shown and communicated separately. From an order value of 50 euros we ship free of shipping costs within Germany, otherwise pricing by weight. For deliveries abroad from an order value of 100 euros free shipping, otherwise pricing by weight.
6. Payment, retention of title
6.1 All prices stated are gross prices in euros, which include the statutory value added tax of currently 7%. The prices valid on the day of order apply.
6.2 For delivery within Germany, the following payment methods are possible:
Paypal or credit card: Here, the respective order amount is only provisionally authorized within the scope of your order. Only after delivery and purchase of goods at your home, your Paypal account, or your credit card, will be charged with the purchase price.
Prepayment:The customer is obliged to pay the purchase price by bank transfer to our account. You will receive a mail from us with the exact invoice data. Therefore, please be sure to enter your e-mail address in the order form, so that we can contact you. Please indicate your name and the invoice number as reason for payment, so that we can assign your payment receipt to the order.
By direct debit: Debit takes place two working days after conclusion of the contract.
A combination of different payment methods in one order is not possible.
6.3 Dressmyfood reserves the right to exclude certain payment methods in individual cases. Payment by sending checks or cash is not possible. Dressmyfood excludes liability in case of loss.
6.4 You will receive the invoice exclusively by e-mail to the e-mail address you provided as part of the billing address. The invoice will not be sent by mail. Please note that the invoice is marked as such. The order confirmation is not an invoice. Also any invoice corrections, cancellation invoices, etc. will be sent exclusively to the e-mail address provided by you as part of the billing address. A dispatch by letter post does not take place.
6.5 You are not entitled to offset against our claims unless your counterclaims have been legally established or are undisputed. You are entitled to offset against our claims if you assert notices of defects or counterclaims from the same purchase contract.
6.6 As a buyer, you may only exercise a right of retention if your counterclaim arises from the same purchase contract.
6.7 Until full payment, the delivered goods remain our property ( reservation of title according to §§158, 449 BGB ). The customer shall inform us without delay of any compulsory execution measures by third parties against the goods subject to retention of title, handing over the documents necessary for an intervention; this shall also apply to impairments of any other kind. Irrespective of this, the customer must inform the third parties in advance of the existing rights to the goods.
7. Warranty
7.1 We are liable for material defects or defects of title of delivered items according to the applicable statutory provisions, in particular §§ 434 et seq. BGB. The limitation period for statutory claims for defects is two years and begins with the delivery of the goods.
7.2 Any seller’s warranties given by us for certain items or manufacturer’s warranties granted by the manufacturers of certain items shall be in addition to the claims based on material defects or defects of title within the meaning of para.
7.3 Details of the scope of such warranties can be found in the warranty conditions which may be enclosed with the articles.
8. Liability
8.1 We shall be liable to you in all cases of contractual and non-contractual liability in the event of intent and gross negligence in accordance with the statutory provisions for damages or reimbursement of futile expenses.
8.2 In other cases, we shall be liable – unless otherwise provided for in Section 8.3 – only in the event of a breach of a material contractual obligation, the fulfillment of which is a prerequisite for the proper performance of the contract and on the observance of which you as the customer may regularly rely, and limited to compensation for the foreseeable and typical damage. In all other cases, our liability is excluded subject to the provision in para. 8.3.
8.3 Our liability for damages arising from injury to life, limb or health and under the Product Liability Act shall remain unaffected by the above limitations and exclusions of liability.
8.4 We are not liable for transmission errors during the online ordering process.
9. Privacy
9.1 Your personal data will be treated confidentially by us and the relevant legal provisions, in particular the Federal Data Protection Act, the Telemedia Act and the Telecommunications Act, will be complied with when processing and using this data.
9.2 When orders are placed, personal data such as first name, last name, address, postal code, city and telephone number are collected in order to process the orders and to be able to deliver the ordered goods.
9.3 Your data necessary for the establishment, implementation and processing of the business (orders and services, in particular inquiries about your order history) will be stored and processed by us and, if necessary, transferred to affiliated companies or third parties, such as the delivery company, in the context of order processing. Furthermore, data is collected and processed for our own purposes for market and opinion research. The use and disclosure of data is in accordance with data protection regulations, e.g. disclosure control, access control or data economy. Disclosure to third parties for general advertising purposes is excluded. all data is transmitted SSL-encrypted and thus secured during transmission on the Internet.
9.4 During your visit, so-called cookies are stored for internal purposes.
9.5 Further information about the nature, scope and purpose of the collection, use and processing of your data can be found in our privacy policy.
9.6 You may request that your customer account be deleted after the order has been processed. You can object to the use, processing or transmission of your data at any time by written notice to the address specified in Art. 3.
If you would like to receive information about the data we have stored about you, please contact us in writing or by e-mail using the aforementioned contact details. We will be happy to answer any questions you may have about our privacy policy.
10. Copyright
We have copyrights and/or rights of use to all images, films and texts that are or have been published in our online portal. Use of the images, films or texts is not permitted without our express consent.
11. Miscellaneous
For the settlement of disputes in online commerce between consumers and traders, the EU Commission has established a platform (the so-called ODR platform). This platform, as well as further information, can be reached under the following link:
http://ec.europa.eu/consumers/odr
We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.
12. Contents and links on our pages
The contents of our pages were created with the utmost care. However, we cannot guarantee the accuracy, completeness and timeliness of the content. As a service provider, we are responsible for our own content from these pages under the general laws according to § 7 para 1 TMG. According to §§ 8 to 10 TMG we are not obligated to monitor transmitted or stored information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information under the general laws remain unaffected. However, liability in this regard is only possible from the point in time at which a concrete infringement of the law becomes known. If we become aware of such infringements, we will remove this content immediately.
Our website contains links to external third-party websites over whose content we have no influence.
We can therefore not assume any liability for this third-party content. The respective provider or operator of the pages is always responsible for the content of the linked pages.
The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognizable at the time of linking. However, a permanent control of the contents of the linked pages is not reasonable without concrete evidence of a violation of the law. If we become aware of any infringements, we will remove such links immediately.
13. Final provisions
The validity of the UN Convention on Contracts for the International Sale of Goods is excluded, German law applies. With an order, the general terms and conditions of the online store are accepted. If the customer has no general place of jurisdiction in Germany or in another EU member state, the exclusive place of jurisdiction for all disputes arising from this contract is our registered office.